An internal U.S. Customs and Border Protection (CBP) memo obtained by the Heritage Foundation’s Oversight Project and shared with Fox News Digital prohibits agents from using “he, him, she, her” pronouns when initially interacting with members of the public.

“DO NOT use ‘he, him, she, her’ pronouns until you have more information about, or provided by, the individual,” reads the memo obtained by Heritage via Freedom of Information Act (FOIA).

Oversight Project Director Mike Howell told Fox News Digital in an interview Tuesday that the “members of the public” who border patrol agents most often interact with are illegal migrants.


“Border Patrol deals with more illegal aliens than any entity in the federal government. This forced language guidance is designed to coddle illegal aliens,” Howell said.

“I guess it wasn’t enough for the Biden administration to betray the Border Patrol by purposefully unleashing chaos on the southern border,” Howell said. “Now, the radical political leadership is enrolling agents in a forced-speech program to call illegal aliens by their preferred pronouns.”

CBP did not respond to Fox News Digital’s multiple requests for comment. The memo encourages agents to use “a universal greeting, such as ‘Good Morning’ or ‘Good Evening’ in the initial greeting.”

“If an incorrect pronoun is used and corrected by the individual, acknowledge the oversight and use the correct pronoun,” the memo reads.

It also lists “key terms” with definitions next to each: bisexual, gay, gender expression, gender identity, gender non-conforming, intersex, lesbian, non-binary, queer, questioning, sex assigned at birth, sexual orientation, transgender, transgender woman, transgender man and transitioning are all listed.

“This job aid provides guidance to all CBP employees who interact with members of the public to help facilitate effective communication with the diverse public we serve, including individuals who identify as lesbian, gay, bisexual, transgender, queer or questioning, intersex, non-binary, and gender nonconforming (LGBTQI+),” the memo’s introduction reads, adding that the guidance “should be used by all CBP employees.”