Have you ever seen your smart thermostat go rogue? Galveston, Texas, resident Shelby Rogers recently did, and discovered that her power company had manually changed her air conditioning unit to be set at 80 F.
At the time, the Electric Reliability Council of Texas (ERCOT), which operates the Texas power grid, had called for power companies to work to conserve electricity, which can include working with smart thermometer companies to adjust the temperatures inside individual homes.
Rogers told AccuWeather National Reporter Bill Wadell that when her family bought the smart thermostat, they did not sign up through their utility company. “Being able to control parts of people’s homes is a little concerning, especially when it’s not something that we remember consciously agreeing to,” Rogers told Wadell.
Rogers was likely enrolled in tech company EnergyHub’s “Smart Savers Texas” program, which says that in exchange for entry into a sweepstakes, customers can allow their utility company to control their temperature during periods of high demand.
“During a demand-response event, Smart Savers Texas increases the temperature on participating thermostats by up to 4 degrees to reduce energy consumption and relieve stress on the grid,” Erika Diamond, EnergyHub’s vice president of customer solutions, told Insider. EnergyHub says that programs like these are voluntary and that people can opt-out at any time.
One family in Deer Park, Texas, found that their thermostat had manually changed while members of the family, including a 3-month-old girl, took a midday nap. “Was my daughter at the point of overheating?” Deer Park resident Brandon English said to KHOU 11. “She’s 3 months old. They dehydrate very quickly.” English unenrolled his thermostat from the program as soon as he learned of its existence.
