Facebook admitted that its censors made the wrong call on nearly half of a set of 49 situations addressed in a new study. ProPublica reported that it reviewed the company’s practices regarding images depicting violence or statements that are offensive, and in roughly half the cases even the company admitted it should have done better. “We asked Facebook to explain its decisions on a sample of 49 items, sent in by people who maintained that content reviewers had erred, mostly by leaving hate speech up, or in a few instances by deleting legitimate expression,”
Propublica’s report said. “In 22 cases, Facebook said its reviewers had made a mistake. In 19, it defended the rulings. In six cases, Facebook said the content did violate its rules but its reviewers had not actually judged it one way or the other because users had not flagged it correctly, or the author had deleted it. In the other two cases, it said it didn’t have enough information to respond.” READ MORE
